What To Consider When Hiring A Carrier?

Logistics is a sector based on efficiency, management, and visibility. Especially in the logistics and e-commerce sectors, better integrations and connectivity should always be encouraged.

In this sense, the most innovative companies already have resources and technologies for optimizing deliveries, routes, storage, and distribution through specialized outsourced companies, significantly contributing to the decision-making of the ideal carriers for their operation.

Thus, before hiring a carrier for domestic USA Freight shipping services for instance, some aspects need to be considered, based on more strategic analysis, to identify potential suppliers, optimize time, reduce costs, and ensure the best delivery and satisfaction of your consumers. The following are some suggestions that should be taken into account.

Freight Calculation

Cart abandonment in e-commerce related to the value of shipping and being a sensitive factor in the shopping experience can be a great competitive differentiator, as consumers want to have more and more options to receive or withdraw their products. Therefore, look for partner carriers that offer competitive prices within the market in which it operates. Study the variables used in calculating each carrier’s freight and understand the table used.

Fees and Generalities

Generalities vary by carrier such as Cowtown express for example and are determined from the specifics of the load. These are charges made after calculating the gross freight cost.


This point is essential as it helps you determine how many carriers will be needed for your operation, as not all carriers serve all destinations. Working with different carriers for different regions can often be more economically attractive. Another point is to understand where your store makes the most sales and which region has the most delivery destinations. This will help you identify which regions need more attention and verify which carriers are most active and with the best service in those areas.

Shipping Restrictions

Shipping restrictions impact cargo transport, loading, and unloading operations. For example, in municipal legislation, exact locations and times are pre-established for loading and unloading, which can generate extra shipping costs.

Another example, very large, heavy, or fragile goods are not transported by all carriers and may require a different logistics provider. Not to mention the minimum monthly volume that some carriers require, which prevents small merchants from hiring new carriers.

To avoid problems with restrictions, good route planning can be performed with the support of routing technologies that create parameters to determine smarter routes. It is worth remembering that this is still one of the main challenges for carriers to make faster and more efficient deliveries.